Program Manager | Learning & Development Strategist | Change Leader

Results-driven leader with 10+ years leading educational initiatives that improve processes, scale impact, and foster strong teams. Skilled at translating strategy into action, managing $1M+ budgets, and driving adoption of new tools. Known for clear communication, building trust, and creating supportive, high-performing environments.

Selected Impact

  • Directed operations for a $1M+ education program, serving 10,000+ students annually and consistently exceeding grant compliance and delivery benchmarks.
  • Designed and led citywide educator training initiatives, improving curriculum delivery consistency and increasing adoption rates across hundreds of schools.
  • Led development and launch of CookShop Online, allowing schools to sustain nutrition education during COVID-19 — now a permanent, accessibility-minded offering supporting inclusive learning.
  • Developed customized Salesforce dashboards and enhanced educator portal UX, streamlining data visibility and improving user experience for staff and partners.

Experience

Food Bank For New York City

Associate Director, Nutrition Health Services | October 2018 – Present

Promoted to lead the strategy and operations for CookShop, NYC’s largest K–12 nutrition education initiative. Managed a $1M+ budget, team of 3–5 staff, and 600+ educator partnerships annually.

  • Supervised and developed a high-performing team, fostering a culture of transparency, care, and accountability.
  • Led cross-functional collaboration with IT and external vendors to customize Salesforce dashboards and tools, significantly improving program visibility and data-driven decision-making.
  • Drove continuous improvement through iterative user feedback cycles, leveraging data & surveys to adapt engagement strategies and enhance program outcomes.

Youth Engagement Manager | May 2016 – October 2018

Promoted to manage youth health advocacy programs across NYC, engaging tens of thousands of students annually.

  • Designed and led large-scale trainings for youth and educators on leadership and food justice.
  • Implemented data and documentation systems to support strategic planning and compliance.
  • Expanded program reach by 10% by improving school onboarding and outreach strategy.

Earlier Roles: Senior Coordinator (2015–2016); Education Associate (2011–2015)

Highlights include post-crisis program delivery (Hurricane Sandy), developed peer-to-peer youth health initiatives, and facilitated large-scale training sessions (60–120 participants per session).

Education

San Diego State University
Bachelor Fine Arts, Emphasis in Graphic Design / 2004 – 2008

  • Dean’s List: 2004, 2007 and 2008
  • Phi Eta Sigma Honor Society Member
  • AIGA Student Group Member, 2006–2008

Areas of Expertise

  • Program & Project Management
  • Process Improvement
  • Cross-Functional Collaboration
  • Data Analysis & Dashboards
  • Budget Management
  • Team Leadership & Coaching
  • Curriculum & Learning Design
  • Grant Compliance
  • Change Management & Adoption
  • TOOLS: Salesforce, FormAssembly, Excel, SurveyMonkey, Microsoft 365, Google Workspace, Asana, Slack, Teams