Associate Director, Nutrition Health Services / October 2018 - Present

• Led strategic planning and delivery for CookShop, NYC’s largest nutrition education program, consistently exceeding internal and external goals and reaching over 10,000 youth annually.
• Spearheaded the launch of CookShop Online to maintain delivery during COVID-19, leading platform development, educator onboarding, and adoption strategy.
• Supervised and developed a high-performing team of 3–5 staff, fostering a culture of transparency, care, and accountability.
• Led cross-functional collaboration with IT and external vendors to customize Salesforce dashboards and tools, significantly improving program visibility and data-driven decision-making.
• Drove continuous improvement through iterative user feedback cycles, leveraging data & surveys to adapt engagement strategies and enhance program outcomes.

Youth Engagement Manager / May 2016 - October 2018

• Led youth health and leadership programs across NYC schools, expanding reach by 10% and managing large-scale trainings for students and professionals.
• Created operational systems to support budgeting, data tracking, and program growth under a multimillion-dollar grant.
• Implemented process improvements to reduce incomplete documentation by 15% and improve internal communications.

Earlier Roles: Senior Coordinator (2015–2016); Education Associate (2011–2015)

• Delivered training and curriculum support across schools, including post-Hurricane Sandy recovery efforts.
• Pioneered new follow-up and outreach systems that improved school engagement and documentation compliance.